Thank you for placing your order with Logixso LLC., our mission is to offer logistic solutions with a smooth process.
We are a team of professional and experienced brokers dedicated to coordinating the freight collection and accelerating the delivery process to help our clients grow their businesses with the best results in the industry. Offering peace of mind, fast and dependable to help through the process.
This agreement is between Logixso LLC. and the Shipper to transport the above-described freight.
The customer agrees and understands that LOGIXSO LLC will sub-contract with licensed and insured Carrier(s) to complete the shipment.
The customer agrees that LOGIXSO, LLC will be the point of contact between the Shipper and Carrier, Logixso, LLC is not obligated to share either Shipper’s or Carrier’s contact information.
The customer understands and agrees that prices are subject to change due to the fluctuations in the freight shipping market out of our hands (Gas Prices, weather conditions, national emergencies, Natural disasters, etc.). Suppose there are any changes to the originally agreed rate, due to the outside factors above mentioned LOGIXSO LLC will contact the Shipper for authorization of the new rate before assigning a new carrier. Logixso, LLC. will not be responsible for any rate changes.
Logixso, LLC. will not be responsible for vandalism, or acts of God (fire, flooding, hail, sandstorm, earthquakes, etc.).
The customer will be given estimated pickup and delivery dates. Please note that delays may happen due to weather, road conditions, mechanical problems, etc. Logixso LLC. is not responsible for any damages or loss occasioned by any kind of delays (including storage fees, which need to be paid by the Customer).
A Deposit must be collected before picking up. Payments can be made via PAYMENT METHODS available in Logixso. All payments and checks MUST be received and cleared before delivering the load. Credit card and PayPal payments will have a processing fee added.
Failure to release the freight at pick up for any reason (storage, auction, port, towing, mechanical, purchase fees, scheduling or personal issues, wrong dimensions, or info about the load) after the Carrier has reached the pickup location will result in a Truck Order Not Used Fee ($200.00) (TONU) added to the deposit amount. TONU amount may vary depending on the circumstances, route, and load size.
It is the Shipper’s responsibility to confirm the dimensions, weight, and conditions of the equipment. If the equipment is not ready for pickup, or if the dimensions, weight, and conditions are different than the originally confirmed, a TONU fee will be applied, and the quoted rate will change based on the new shipping requirements.
The shipper is responsible for preparing the freight for transport, all loose parts fragile or protruding accessories, low-hanging spoilers, fog lights, stacks, etc., must be removed and/or properly secured. Any part that falls off in transit is the shipper’s responsibility, including damage done by said part to any vehicles involved.
If the Customer cannot accept delivery for any reason, the freight will be placed in storage. The customer agrees to pay all storage fees. Logixso, LLC. Is not responsible for any resulting storage fees, layover fees, detention charges, or any other fees involved.
The freight will be inspected for any damages, scratches, dents, etc. Anything noticed must be noted in the Bill of Lading or dispatch sheet, which is signed during pickup by the customer (or a representative of the customer).
At the time of delivery, the customer will inspect the vehicle in the presence of the Carrier. The customer will sign the Bill of Lading or dispatch sheet. Any damage must be noted in the Bill of Lading or dispatch sheet. If no damages are noted after the freight was received undamaged, Logixso, LLC. and/or the Carrier is relieved from any further responsibility.
Carrier responsibility ends when the freight is delivered, and the customer signs the BOL.
The customer agrees that Logixso, LLC. is not liable for any damage claims to the vehicle and all claims must be with the Carrier company indicated on the Bill of Lading or dispatch sheet.
If there is any damage during the transportation, the customer will be forwarded to the insurance company of the Carrier hired. The customer agrees and understands that Logixso, LLC. is not a transportation company and provides brokerage services only.
– A late fee of $15 will apply after 72 hours of the invoice being sent.
– Any loads in transit will be placed on hold and/or stored if the payment has not been cleared in our bank account after 3 days once the Wire has been sent.
– Dimensions, weight, or conditions of the equipment confirmed are incorrect.
– The shipper ends up not purchasing the freight.
-The Carrier is unable to load due to any inaccurate information provided by the customer or pick-up site.
-The shipper works with another brokerage or carrier company (double-booking).
– Refunds will be processed within 72 business hours of the approval of the cancellation request. Fees may apply.
If you have any questions, contact us at info@logixso.com